Store Manager

BOYY is looking for an experienced store manager to join its retail team. Responsibilities include:

Responsible for achieving the Sales and Profit goals in the store by creating a plan to deliver a  Great Customer Experience in line with Retail Manager 

Regularly analyze and follow up the Store’s Sales & Profit KPIs and take actions accordingly to  maximize results  

Set the hours plan in line with the sales budget  

Together with the Store Team, ensure scheduling maximizes conversion within the frame of the  hours plan 

Prioritize and take actions in the store that have a clear impact on sales in line with Team and  Retail Manager 

Give input to the Retail Manager on the Store’s allocation to secure a good merchandising level  according to sales  

Ensure that Store’s execution continuously meets company standards and follow up using the  Customer Experience Tool  

Ensure Store Operations Best Practices are followed in store, according to the plan

Ensure customer service standards are delivered in the store  

Ensure that the maintenance in the store is managed in a cost-efficient way and meets  company standards and initiate actions accordingly  

Actively prevent loss and ensure the Store Team follows appropriate guidelines and takes any  appropriate action  

Inform of any potential risks, threats and opportunities related to the competitor landscape

KEY SKILLS

Works well under pressure and with deadlines

significant experience in retail business and human resources

Strong leadership, interpersonal, management, customer service, and multitasking skills